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Pharmacy

Managing your pet's long-term health should be stress-free and affordable. As a fully compliant online pet pharmacy in New Zealand, My Vet facilitates the dispensing of authentic, ACVM-registered veterinary medications for scripts written by your veterinarian. From chronic dog arthritis treatment and dog allergies relief to anti anxiety medication for cats and daily wellness, explore our range with fast nationwide delivery from Tauranga.

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Your Trusted Online Pet Pharmacy in NZ: Prescription & Health Care

Buying pet medicine online provides a convenient, cost-effective way to manage chronic and ongoing treatments. While our pharmacy service offers great savings on prescription medications, it is designed to work alongside your regular clinic care; never as a replacement for hands-on veterinary examinations and diagnoses.

How Our NZ Pet Pharmacy Service Works

Fulfilling your prescription with My Vet is simple. Follow the step-by-step pathways below based on whether you are placing a new order or refilling an existing script on file:

First-Time Prescription Orders

  1. Obtain a Written Prescription: Ask your local veterinarian for a written prescription following your pet's consultation. Under the Veterinary Council of New Zealand (VCNZ) Code of Professional Conduct, veterinarians are ethically obliged to honour requests for written authorisations in lieu of in-clinic dispensing.
  2. Select Your Medication & Checkout: Search our range for the exact medication, strength, and quantity specified on your vet's written prescription, then complete your order online.
  3. Send Your Prescription: You can upload a clear image during checkout, email a digital copy to info@myvet.co.nz, or have your vet clinic email the original script directly to us.
  4. Post the Hard-Copy Original (Required within 7 days): Unless sent directly to us by your vet clinic, NZ regulations require that the physical hard-copy prescription be posted to our pharmacy within 7 days of being written:
    My Vet Pharmacy
    8/88 Gargan Road, Tauriko
    Tauranga 3110, New Zealand
  5. Processing & Express Dispatch: Once both your online order and valid prescription are received, our pharmacy team verifies the script and dispatches your order.

Repeat Orders (Prescriptions Held on File)

  1. Select "Prescription on File": Choose the script on file option and confirm your pet's name. If valid repeats remain on file from an original prescription received within the required timeframe, your order will be processed and shipped immediately. If your repeats have expired or run out, you will need to obtain a new prescription from your vet.

VCNZ Guidelines: Requesting a Written Prescription from Your Vet

If you are unsure about asking your local clinic for a written authorisation to buy pet medicine online, the Veterinary Council of New Zealand (VCNZ) Code of Professional Conduct provides clear guidance:

"Where there has been a consultation and a veterinarian has proposed treatment with a veterinary medicine, the client is entitled to request from the veterinarian a written authorisation to take away and have the product dispensed by a different trader rather than have the consulting veterinarian dispense it. The consulting veterinarian is ethically obliged to comply with that request... except in exceptional circumstances this would be within 24 hours."

Vets may charge a reasonable administrative fee for writing the authorisation, but they are expected to provide it promptly whenever a standard consultation has taken place.

Prescription Categories & Complete Health Care Solutions

We dispense prescription treatments across all key veterinary medicine categories, including:

  • Pain & Joint Mobility: Targeted anti-inflammatory treatments for chronic joint issues, senior mobility support, and cat arthritis medicine.
  • Skin, Allergy & Ear Care: Prescription dermatological therapies to manage allergic itch, seasonal dermatitis, and chronic ear infections.
  • Behavioral & Stress Management: Veterinary-prescribed calming medication for dogs and specialised anxiety treatments for cats navigating situational stress or chronic noise phobias.
  • Endocrine, Cardiac & Organ Support: Clinical maintenance therapies for thyroid disorders, Cushing's disease, heart conditions, diabetes, and urinary tract issues.

In addition to prescription dispensing, My Vet stocks a complete suite of non-prescription health and daily care supplies. Browse our over-the-counter parasite prevention including flea and tick medicine for cats and dogs, explore specialised horse care remedies, or stock up on premium dog food and nutrition-focused cat food.